Pages: 1 |
| Garmin Customer Service is the bomb-diggity (Read 255 times) |
| view log Girl On The Run |
posted: 5/13/2008 at 5:44 PM |
Back in Jan. I received my rebate check for my Garmin, then didn't get to the bank right away to deposit it, since weather was miserable. When I finally got a chance to get out and run errands the check was gone. I had thought it was in my purse and the entire envelope was missing. I tore apart the house and my car looking for it, but never found it--I assumed it had been stolen or lost.
So a couple of weeks ago some big electrical storm was blowing through and did was underneath my desk unplugging everything. Guess what he found stuck behind a file cart and the wall...? Unfortunately the check was only good for 90 days and had expired. Drat.
I contacted Garmin to find out if it was possible to still cash the check or if there was any way they could reissue a new one. They had me scan and e-mail my original check and once they verified that I actually had an intact rebate check they instructed me to destroy it, as they are sending me a brand new one.
Garmin rocks!  |
Kirsten . . . --> GIRLS GIRLS GIRLS <--
• Ladies Locker Room •
.: 2008 Goals :.
• Run 1500 miles
• October 5 - 1st marathon - Milwaukee Lakefront - in my home state of WI
• PRs: 5k ~ 15k ~ 25k |
|
|
| view log Don't mess with. |
posted: 5/14/2008 at 2:12 AM |
| Woo-hoo! I love good customer service! |
|
|
| view log Getting there... |
posted: 5/14/2008 at 2:32 AM |
Did you ask them about logging the extra mileage? Just sayin'
Couldn't resist. Slap on the hand accepted. |
~ Dave ~
clubhouseleader 'at' gmail 'dot' com / www.daddyo.ca
Success is sweet and sweeter if long delayed and gotten through many struggles and defeats.
|
|
|
| view log |
posted: 5/14/2008 at 3:01 AM |
| Quote from Daddyo on 5/14/2008 at 2:32 AM: Did you ask them about logging the extra mileage? Just sayin'
LOL
|
Jim Mcintire Half Marathon, May 17th, Fast Finish Progression <1:56
Grandma's Marathon, June 21st, <4:00:00
Two Town Ten Trillion Nanometer Race, July 4th |
|
|
Pages: 1 |