Forums >Technical Support>Garmin Connect
Sorry if this is repeated elsewhere.
I use a Mac (Mavericks 10.9.4) and uploaded Garmin Express and despite uninstalling it, I cannot upload my running data to RA.
Kind regards,
Keith
I did the same and now have the same issue. I wish I had read the runningahead notice before.
Hi Cagey,
I think what you need to do is uninstall everything (Garmin Express, Ant Agent, Garmin Communicator, and the USB driver if you use 205/305) and then reinstall everything but Garmin Express. I'm not sure what Garmin Express does, but it mucks with stuff.
eric
Thank you Eric for your suggestion.
Interestingly I also have a MacBook Pro with Mavericks installed but NOT Garmin Express. I can pair with my Forerunner 405 but I just states that there is no new data.
I will try another run tomorrow and hopefully the new data will be picked up and I will use my laptop to log my runs, until you are able to find a workaround. I'll keep you posted with my progress.
Cheers,
Eric,
The good news that I can now communicate with my Forerunner 405 and transfer data to my log on RA.
I think the reason it didn't work was because it had transferred data already from my run to Garmin Express. So, when I deleted it (the app) from my iMac, there was no data to transfer (doh). Also when I used my MacBook Pro, there was no data.
Shark90, dude I did notice that when I had uninstalled Garmin Express from my iMac it was still active/resident on the Top RH toolbar. Closed it down there, re-booted and hey presto. Good luck.
I didn't have to delete Communicator and Ant+ software either.
Happy running,
Okay - sorry if this is a dumb question but I just went to the garmin site to download whatever I should download so my new FR15 works. Except it's telling me I have to download Express. I cannot see a way to just download Garmin Connect. Does that make sense?
First or last...it's the same finish line
HF #4362
an amazing likeness
I cannot see a way to just download Garmin Connect. Does that make sense?
I think you're actually looking for Garmin Communicator, download it here.
Acceptable at a dance, invaluable in a shipwreck.
Oh thank you MT!
Spoke too soon. It won't instal anything on my mac laptop. And yes, I'm trying to download the mac version. Just kinda frustrated.