Network Outage (Sept 13)

eric :)

posted: 9/13/2009 at 3:28 PM

Hi all,

At around 4:05 AM EDT, the RA server rebooted to make the latest Windows updates to take effect. However, one of these updates was not successful, resulting in the web server to be unavailable. I fixed the problem and the web server came back online at around 3:30 PM. I apologize for any inconvenience or withdrawl this has caused.

Thank you for everyone that have emailed me regarding this problem. In the future, if the RA server is unreachable for over 30 minutes, and if you have my phone number, please call me instead. I'm usually in front of a computer (or two). But in the rare chance that I'm not, I won't have email access either.

eric :-)

Jerry-

posted: 9/13/2009 at 4:04 PM

Thanks Eric, I was a little worried at one point but all is good now

Jerry
A runners blog-updated daily

KMB

posted: 9/13/2009 at 5:53 PM

thanks eric

i was going to email but figured you either didnt have access or got inundated with emails alerting.

i was at first concerned for my log...

but then panicked when I realized tomorrow was a work day and what would I do if there was no bulletin board? THANK GOD you fixed it.

Hope everybody is ok...

2013 Goals:

RTB Ultra
BQ (< 3:25:00)
Rhode Island Road Runners

jkwhitfield

posted: 9/13/2009 at 7:10 PM

Thanks for getting it up and running again -- and thanks in general for making this great site available.

eric :)

posted: 9/13/2009 at 7:35 PM

Quote from KMB on 9/13/2009 at 5:53 PM:

thanks eric

i was going to email but figured you either didnt have access or got inundated with emails alerting.

i was at first concerned for my log...

but then panicked when I realized tomorrow was a work day and what would I do if there was no bulletin board? THANK GOD you fixed it.

Hope everybody is ok...

The data is fine. The server just wasn't accepting any connections. It took a while to go down to the data center and figure out why the server has no access to the internet.

wanderlost

Get Lost :)

posted: 9/13/2009 at 9:05 PM

Thanks Eric.

It reminded me to do two things:

1. Backup my data (Training Log > Tools > Download training data to your computer)

2. Donate to RA

zoom-zoom

Fanatic #3965

posted: 9/13/2009 at 9:24 PM

Quote from wanderlost on 9/13/2009 at 9:05 PM:

2. Donate to RA

I was just thinking that I am overdue for that, too. Thanks for that reminder! Smile

Kirsten

'07: 1324.5 | '08: 1561 | '09: 1810.9 run ~ 208.7 bike | '10: 1,000.3 run ~ 3513.5 bike | '11: 710.3 run ~ 4157.9 bike '12: 659.9 run ~ 3365.6 bike (100% benched by ortho last 4.5 weeks while in long-arm cast)

'13 Goals:

• DON'T BREAK ANYTHING!!!

• get within 5#s of 130#s (and stay there, gotdammit!)

• 1st olympic distance duathlon

• 1st Iceman Cometh mtn bike race

• Half Fanatic

• punch Type 1 in the junk

Ennay

A Saucy Wench

posted: 9/13/2009 at 9:33 PM

I suffered a bad case of the D.T.'s there for awhile but I mainlined my fix and I am ok now. Thanks Eric!

I have become Death, the destroyer of electronic gadgets

"When I got too tired to run anymore I just pretended I wasnt tired and kept running anyway" - dd, age 7

Phidippides

posted: 9/14/2009 at 1:20 PM

When it wouldn't come up when I wanted to log my Sunday run, I tried to ping it and no reply too.....so I figured there was something weird going on..........

That's life in the GEEK world - sometimes....

Champions are made when no one is watching

Joe.

posted: 9/14/2009 at 1:45 PM

I was forced to imagine a world without RA.com. It was not a pretty place.

Thanks again Eric!

Trent

posted: 9/14/2009 at 1:53 PM

For all those of you who felt lost and lifeless yesterday morning...

Support RunningAHEAD.com!

I'm running somewhere tomorrow. It's going to be beautiful. I can't wait.

Poor baby

Network Outage (Sept 13) (Read 1703 times)

'13 Goals: