Forums >Technical Support>"New Equipment" Problem
I just got a new pair of running shoes but I am having trouble entering them under "New Equipment." Every time I hit save after entering all the information an error message saying "Unknown Exception" comes up at the top of the screen in red. I have done this before with several other shoes (including one pair that is the exact same model: Lady Isaac Guidance Trainers by Newton) and have never had this problem. Also, it won't let me select a shoe size from the drop down menu.
FYI: I use Safari 5 on Mac OS X
Hi Emily,
I sent you a private message with instructions.
eric
© 2013 RunningAHEAD, LLC. All rights reserved. | Privacy