Forums > Technical Support > Plug-In Help
GPS import currently supports the Garmin Forerunner GPS only and requires the Garmin Communicator Plugin.
Please follow the Garmin Installation Guide to connect your Forerunner to RunningAHEAD.
I will add support for other training devices such as Nike+ when I get hold of one.
Whenever I run the test from the Garmin page, it says everything is good to go.
Just looking for direction.
And, thanks for all your hard work Eric!
mrakers,
Did the Garmin page detect your GPS? I can't think of any reason why RA won't detect it while Garmin can. I don't have a Mac, but I tried it on the PC version of Safari and it worked properly. One thing you can check is whether there are errors in the error console. I can't remember if yo have to choose to install as part of the Safari installation process.
Does anyone have a similar problem?
eric :)
Thanks for the screen shot. I don't know what the problem is, other than RA can't talk to the Garmin plugin. The only thing I can think of is try installing it again. I know you've done it twice already but I'm grasping at straws. Try removing the plugin first if possible. Also, try forcing a refresh of the page. Maybe you have stale files?
hydration is important