Retail Return Guilt

Lifesabeach

posted: 4/2/2007 at 4:28 PM

I'm typically not much of a push over. In fact, rarely ever. Until I go shopping. What is it about shopping and returns that makes me such a wimp? I bought new running shoes and a new top 2 weeks ago. The shoes promptly gave me blisters, the top wouldn't even go over my head. Roll eyes

So I finally worked up the nerve to return the stuff. I always feel so embarrassed...I don't know why. Anyway, I got cheaper shoes, a cheaper top and added on a few Gu's. My total came to $11.23 I'm thinking, noway, can't be. But I didn't say anything. The guy was really nice and helpful, I was afraid to say something and be wrong. So I get to my car and look at the receipt and sure enough. The total was -$11.23 ! So then, I was even more embarrassed to go back in. I'm such a schmuck. Blush

You should have seen me go in to have my vacuum cleaner fixed and walked out with a new $1200 machine because that damn salesman was so GOOD. Undecided

Jennifer mm#1231

zoom-zoom

Fanatic #3965

posted: 4/2/2007 at 8:16 PM

I have no such guilt, most of the time (and I rarely pay full retail if I can find an item for cheaper...LOVE froogle.com). If you saw the mark-up on most of what we buy...retailers are getting rich. k

Kirsten

'07: 1324.5 | '08: 1561 | '09: 1810.9 run ~ 208.7 bike | '10: 1,000.3 run ~ 3513.5 bike | '11: 710.3 run ~ 4157.9 bike '12: 659.9 run ~ 3365.6 bike (100% benched by ortho last 4.5 weeks while in long-arm cast)

'13 Goals:

• DON'T BREAK ANYTHING!!!

• get within 5#s of 130#s (and stay there, gotdammit!)

• 1st olympic distance duathlon

• 1st Iceman Cometh mtn bike race

• Half Fanatic

• punch Type 1 in the junk

PWL

posted: 4/2/2007 at 9:23 PM

Shop the small local stores--you can feel better about your purchase. The big box stores may be raking in profits but the mark-ups taken in most of the small local stores barely cover costs. I know, I work for one.

"I would never die for my beliefs, because I might be wrong."--Bertrand Russell

AbbaSnail

posted: 4/3/2007 at 4:11 AM

Quote from Lifesabeach on 4/2/2007 at 4:28 PM:

I'm typically not much of a push over. In fact, rarely ever. Until I go shopping. What is it about shopping and returns that makes me such a wimp? I bought new running shoes and a new top 2 weeks ago. The shoes promptly gave me blisters, the top wouldn't even go over my head. So I finally worked up the nerve to return the stuff. I always feel so embarrassed...I don't know why. Anyway, I got cheaper shoes, a cheaper top and added on a few Gu's. My total came to $11.23 I'm thinking, noway, can't be. But I didn't say anything. The guy was really nice and helpful, I was afraid to say something and be wrong. So I get to my car and look at the receipt and sure enough. The total was -$11.23 ! So then, I was even more embarrassed to go back in.

I hope you went back and got your money back!!! I am sure it was an honest mistake - something any of us could have made if we were working the cash-register! There is a reason stores have return policies - they are designed to balance what is fair for you with what is reasonable for them. As long as you arent doing it on purpose (because I know you really wanted to buy shoes that gave you blisters!!!) your purchase is an agreement that you will buy it unless you return it under certain circumstances. Thats also the reason we like shopping local running stores - so we can get the help and returns!

How I feel these days... This helps too!

Lifesabeach

posted: 4/3/2007 at 11:25 AM

nope, I didn't go back. Tongue

It is a small, local running store and the guys who work there are really great, knowledgable runners. I just told myself it was a tip. Smile

Jennifer mm#1231

Mississippi

posted: 4/3/2007 at 12:52 PM

Quote from Lifesabeach on 4/3/2007 at 11:25 AM:

nope, I didn't go back. It is a small, local running store and the guys who work there are really great, knowledgable runners. I just told myself it was a tip.

The whole thing is something that I would do! Even to the point of not going back and just chalking it off as a tip.

Retail Return Guilt (Read 454 times)

'13 Goals: