Administration > Technical Support > Coolrunning
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Coolrunning (Read 383 times)
msanderson
posted: 1/10/2008 at 12:05 AM
modified: 1/10/2008 at 12:34 AM
Eric, any chance of finding my coolrunning log? I have tried all the way people have suggested, I can not log back into coolrunning?.....somehow I found it and was able to transfer it into Active, buy I would prefer it in your site?
view log
Funky Monkey
posted: 1/10/2008 at 10:42 AM
modified: 1/10/2008 at 10:43 AM
I used this method to help a friend just yesterday, posted elsewhere by a former CRer.

I found a workaround if you don't have a cookie on your machine that remembered your login information. I'm not sure how long they will work for - I assume Active will shut these backdoors pretty quickly to lock you into their site.

I just exported 5 years worth of data - glad it is still there. I had set coolrunning to remember my login information, so I did not need to specify my password and simply got my data by only specifying my username. However, once I cleared my cookies and tried to login using the approach mentioned I could no longer log in.

But, I found another workaround, it is a two step process that should work for any one who remembers their username and password.

In the URLs below, substitute USERNAME by your user name, and PASSWORD by the password you used on coolrunning.

First you have to go through the login process:
http://www.coolrunning.com/cgi-bin/register/start_prefs.cgi?UserName=USERNAME&Password=PASSWORD&goAction=login

After the log in you will be redirected to the coolrunning home page, but now your login information has been remembered, and you can get to your old training log by going to:

http://www.coolrunning.com/cgi-bin/log/display.cgi?u=USERNAME

Then go to Tools and use the Download Your Running Log option to save your data (after saving this file, you can open it with excel).


It worked great!
It's all fun and games until the flying monkeys attack.
view log
posted: 1/10/2008 at 11:58 AM
I just sent an e-mail to the Active help desk asking for them to send my log. And they did!!!!
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Administration > Technical Support > Coolrunning