Forums >Technical Support>Course Elevations N/A
I've just noticed over the last few days that the elevation function is no longer working for me. In the area where the elevation would show it says "N/A". I have tried courses that I have created and also that other users have created and none of them will show an elevation.
Anyone else have this problem?
Thanks,
John
Hi John,
I was able to create a map with elevation so it is working properly, at least in the US. If you're outside of the US, you may experience some problems if USGS goes down.
eric :-)
Hi Eric,
I tried again and still no luck., it still shows N/A
I am in the U.S. (Oregon) and while I usually use Firefox, I even tried Internet Explorer with the same result. I checked back on the Runner's World site, where I previously was using their training log, and the elevation function for the courses I created there is working correctly, so it does not appear to be a USGS problem.
If nobody else is experiencing this then it must be software/configuration issue on my end. Any ideas on what else I can check that could cause the elevation to show up N/A?
Thanks again,
John,
What browser do you use?
I use Firefox (latest update) primarily, but I also logged in using IE to test if it was a Firefox issue, and I get the "N/A" for both browsers. If I log into the RW training log site (which I am told you created, and why I'm making the comparison), then the elevation works for both browsers.
I'm using Win XP sp3 for my OS, and an AMD processor, 3 GB RAM
I checked out your log and was able to generate elevation profiles for 4 of your routes that I sampled. Did you click on the elevation button the map's toolbar? What did you do to get the elevation? Could you provide me with a list of steps?
It works (D'oh)
I was looking for the button in the place that it is on the RW site since they're so similar. I'm not using that site anymore so hopefully I can retrain this old, tired brain to your site.
Sorry for the false alarm and thanks for your effort in helping me.