Upload problems continue (Read 481 times)

Okay, I finally completely shut down and rebooted. That seemed to fix everything. RA now recognizes the Garmin.   Maybe this will work for others.

Chris

Hi Chris S.,

Glad to read that you got it working again.  Here's my experience with the Garmin Communicator.

If you're asked to install the Garmin plugin even though it's already installed and you're using Internet Explorer, then you need to click the yellow information bar at the top to allow the Garmin Communicator ActiveX control to run.

If the plugin cannot find your GPS, make sure it is really connected.  Oftentimes, the GPS is not making proper contact with the cradle, this is especially true for the 205/305s.  When the GPS is connected, its screen should indicate it is connected.

If the GPS is properly connected but the importer is failing to download the data from the GPS, then there are two possible problems:

• The USB port is "bad".  The Garmin Communicator is very brittle.  It crashes whenever it encounters unexpected errors and bringing down your browser with it.  You can try plugging the GPS to a different USB port.  You should also connect the GPS directly to your computer's USB ports instead of a USB hub (for example, USB ports on your LCD panel).
• The GPS itself may have bad memory components.  If your data happens to be stored in one of these bad bits, the importer will have trouble downloading the data.  Deleting workouts from your GPS regularly alleviates the problem but will not fix it.

If the problems persists after trying the suggestions above, repeated attempts to import your data will eventually succeed.  You just need to be patient.  Perhaps you can have Garmin on the phone so they can share the pain.