Administration > Technical Support > Getting my data from Cool Running (now Active.com)
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Getting my data from Cool Running (now Active.com) (Read 350 times)
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posted: 12/18/2007 at 3:50 AM
modified: 12/18/2007 at 4:22 AM
How do I get my training log information from Coolrunning now that it is Active.com?

I do not see an option to export my data. Thanks a lot!

EDIT:

Got it to work based on the information already provided: http://www.coolrunning.com/cgi-bin/log/display.cgi?u=USERNAME;p=PASSWORD

Then select "Tools" and export your running log
posted: 12/18/2007 at 4:29 AM
Check out the thread on this in the "behind the scenes" forum. I used both the backdoor route and downloaded it myself and I asked Active.com to retrieve it for me and someone there did. All the specific info is in the other discussion thread. Good luck.
posted: 12/29/2007 at 2:53 AM
modified: 12/29/2007 at 2:55 AM
Send an email to coolrun@coolrunning.com and beg for it.
That's what I did and someone named Sean sent it to me in just a few hours.

The "back door route" people have described didn't work for me. I tried it 10 ways from Sunday to no avail.
What a HUGE relief when Sean came through for me.
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Administration > Technical Support > Getting my data from Cool Running (now Active.com)