Yurbuds -- buyer beware! (Read 211 times)

I destroy every pair of earbuds I buy. If I get past six months I call it a win.

Interestingly, Yurbuds were the only pair of earbuds I've bought that didn't break. That's because they were the heaviest pair of earbuds I've ever owned. One evening when I put them in my pocket one bud must have been hanging out and caused them to slither out of my pocket. I accidentally left them behind on the train and never saw them again.

I destroy every pair of earbuds I buy. If I get past six months I call it a win.

 

Interestingly, Yurbuds were the only pair of earbuds I've bought that didn't break. That's because they were the heaviest pair of earbuds I've ever owned. One evening when I put them in my pocket one bud must have been hanging out and caused them to slither out of my pocket. I accidentally left them behind on the train and never saw them again.

Huh...and my experience with them is that they are far flimsier than the Sennheiser equivalents -- at least the cords are much thinner and clearly are the weak spot in the design.  Never got to see if they are even particularly sweat-proof.  I'm bummed that Sennheiser isn't producing updates to my last pair.  I'm going to have to scour the 'nets to see if I can find them.

Ha, Lothar!!  There's a blast from the past...walking with women, walking alone. *snerk*

I think the Ironman series are the same as what I have, aside from color.  The cords are slimmer than what Sennheiser was using, at least a year or two ago.  The Y controller dealie is bulkier, however.

Sometimes it pays to buy from a local store rather than Amazon . . .

I bought a pair of Yurbuds headphones in Feb...haven't used them all that much until recently.  Today the right side crapped-out...clearly the wire between that earbud and the Y-controller is loose.  So I went to look at their warranty details for returning them.  I was reasonably certain that they have a good warranty.  And they do, IF one purchased from a very small list of retailers.  Which apparently I did not.  Amazon.com is NOT one of the supported retailers.

 

1. With the exception of select stores, Amazon is NOT an approved retailer; warranty claims will not be processed when purchased from Amazon sellers outside of the following list: Sound Earphones, Huppin's, OneCall, Wired for Less, RoadRunner, Clever Training, TriNowFitness, Paragon Sports, MobileCity, ResproMedical, World Wide Stereo and Pipeline24.

So...Yurbuds benefitted from my purchase, but I do not benefit from Yurbuds' warranty.  I guess it's time to look at other options, as Sennheiser doesn't really appear to be doing the iPhone-friendly sport models that they once developed.

If you happened to use DiscoverCard to purchase, they will extend your warranty by 1 year on warranties of 36 months or less.

Does Amazon have a return policy?

 

Can you get the info as to what retailer fulfilled the Amazon order?

Amazon generally has a 4-6 week return window, which ended in late March, IIRC.  I'm going to see about following-up with the actual retailer...though since Yurbuds won't stand behind their product sold by this retailer, I'm not holding my breath.

I hate my Yurbuds.

The cord is a nightmare of tanglement and stiffness. The ear pieces slip off the buds with annoying frequency. And, the seal sucks - allowing way too much ambient noise.

 

Switched to a cheap Bluetooth set and couldn't be happier.

And I like the ambient noise...I want to hear the zombies creeping up from behind!

Which cheap bluetooth ones did you end up with?  There are a LOT of cheap ones -- looks like maybe 3-4 different units, just rebranded by a bunch of no-name companies.