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data won't upload - iMac version 10.7 (Read 898 times)

Fritzie


    I've recently bought a new iMac.  It has the new Lion software version 10.7.  All my old stats were successfully transferred, but I've not been able to upload any new data from Garmin to the computer.  Message says error communicating with device.  I've tried with both Safari and Firefox and get the same message.

     

    Hope you can help me.

    Thank you.

    Fritzie 

      I believe there is a new version of Garmin Communicator that you need to download.  Try that first

      2014 Goals

      Weight - 200 lbs (stuck around 211)

      2000 miles (1190 as of July 1)

      Work on stretching and flexibility (doing so much better at this!)

      Stay healthy for Boston 2015 (have a BQ -9:00 time) - check!

      Marathon - 3:10 (Goal Race in October)

      HM 1:29:59 (Goal race in July)

      10k - 39:59 (no goal race yet)

      5k - 19:55 (19:43 July 4, 2014)

       

        Go to http://www8.garmin.com/products/communicator/test/ and see if it can detect your GPS.  Let me know of the result and we can go from there.

        Fritzie


          Yes, it worked!  Thank you so much.  I talked to Garmin earlier and they couldn't help me.  You're the best!

           

          Fritzie


          A Dance with Monkeys

            Garmin's test site gives me this:

             

            Garmin Communicator Plugin Test Page

            Communicator Plugin is properly installed and up to date, version 3.0.1.0.

            Garmin GPS device is detected and communicating properly:

            Forerunner305 (Unit ID 3600981275)

             

             

             

            RunningAhead GOS upload is giving me this:

             

            You need to install the Garmin Communicator Plugin before you can use your Forerunner with RunningAHEAD.

             

            Seaching for GarminNetscapePlugin

            found GarminNetscapePlugin

            Plugin version: 3.0.1.0

            Status: Unable to unlock Garmin Communicator Plugin



            A Dance with Monkeys

              That was the Mozilla / Camino Error.

               

              On Safari, I get this:

               

              There was an error communicating with your device. Please make sure your device is plugged in and turned on. If errors continue to occur, you may need to restart your device.

              Most of the time, this error can be fixed by first disconnecting the GPS from the computer, then holding onto the Mode and Reset buttons on the GPS for several seconds.
              Upload


              â–¼Status: Ready
              Seaching for GarminNetscapePlugin
              found GarminNetscapePlugin
              Plugin version: 3.0.1.0
              Unlocked plugin
              Status: Detecting GPS...
              plugin.finishFindDevices() completed
              device 0 (Forerunner305 (Unit ID 3600981275)): firmware="290", data type="tcx"


              A Dance with Monkeys

                The Garmin Connect website was able to upload. Smile