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The ever-popular "Reply to all" email function... (Read 638 times)
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NFL starts when?
posted: 5/7/2008 at 2:27 PM
Yep. I JUST did it. Knee-jerk reaction to a client email. There has been a long standing "relationship" issue w/this client and I did nothing to help the cause today. The person in question sent an email in to us, copying everyone under the sun, and basically came right out and called me a liar. In a furious 45 second span I responded in kind, w/the intention of sending it ONLY to my boss w/my take on the situation. Instead, my dumbass, in the heat of battle, hits the "reply to all" button and fired off a rather, ahem, terse explanation of how things went down.

The fallout should be...interesting.

I am such a dumbass.
Run like hell.
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posted: 5/7/2008 at 2:30 PM
They should have a couple of pop up boxes when you hit reply all that ask "Are you sure you want to reply to all?" then another "Are you really sure you want to reply to all?" and a final "Last chance....are you really really sure you want to reply to all?" This would probably save some people from making that mistake and maybe help some keep their jobs.

Good luck with the outcome of this. Hopefully nothing too bad...keep us posted.
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Wish I were there
posted: 5/7/2008 at 2:42 PM
Oh my. Good luck with that. I hope everyone on that list is understanding. Smile
~Michelle
  • Southeastern PA Group
    Know what's weird? Day by day, nothing seems to change, but pretty soon...everything's different. - Calvin from Calvin and Hobbes
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    October 5...Freak Out!
    posted: 5/7/2008 at 2:42 PM
    Quote from millertime1980 on 5/7/2008 at 2:30 PM:
    They should have a couple of pop up boxes when you hit reply all that ask "Are you sure you want to reply to all?" then another "Are you really sure you want to reply to all?" and a final "Last chance....are you really really sure you want to reply to all?" This would probably save some people from making that mistake and maybe help some keep their jobs.

    Good luck with the outcome of this. Hopefully nothing too bad...keep us posted.


    Ditto. Mike, you're a good egg and I can't imagine that you're a liar (unless you're REALLY good at it). I'm sure your boss will understand. He might just think you're a bozo who hasn't yet mastered e-mail communication. Wink
    Kirsten

    Ladies Locker Room

    .: 2008 Goals :.
    Get down to 123#s and STAY there!
    • Run 1500 miles
    • October 5 - 1st marathon - Milwaukee Lakefront - in my home state of WI
    • PRs: 5k ~ 15k ~ 25k
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    mmm... monkey brains
    posted: 5/7/2008 at 2:44 PM
    Quote from zoom-zoom on 5/7/2008 at 2:42 PM:
    I'm sure your boss will understand. He might just think you're a bozo who hasn't yet mastered e-mail communication. Wink


    If his boss is anything like the people I work for, he hasn't mastered email communication, either.
    Drew

    Road to the Monkey


    Just run, baby.

    Your hide will make a fine poncho.
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    October 5...Freak Out!
    posted: 5/7/2008 at 2:46 PM
    Quote from DrewEOB on 5/7/2008 at 2:44 PM:
    If his boss is anything like the people I work for, he hasn't mastered email communication, either.


    Good point! Big grin
    Kirsten

    Ladies Locker Room

    .: 2008 Goals :.
    Get down to 123#s and STAY there!
    • Run 1500 miles
    • October 5 - 1st marathon - Milwaukee Lakefront - in my home state of WI
    • PRs: 5k ~ 15k ~ 25k
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    Playmaker / nemesis
    posted: 5/7/2008 at 3:03 PM
    modified: 5/7/2008 at 3:10 PM
    After spending so much time on this site, I find myself trying to look for the "Modify" link after I send an email, only to realize that once they're sent, they're sent.

    Some email programs allow you to retract sent mail (though usually only internally). See if you can do that.

    Also, when I'm composing an email, I usually blank out the TO: and CC: fields while working on it (unless it's way too inconvenient). Something to consider, especially if it's an emotional situation. Forces you to take a breath before sending knee-jerk emails.

    It doesn't just happen on email. I remember reading something about a phone conversation between Paul and John that occurred during/after the break-up of The Beatles. Apparently, they were arguing on the phone. Paul reportedly hung up, and immediately tried to call someone else. In the heat of the moment, he instead dialed John accidentally and said, "You'll never believe what f*****g John Lennon just said to me." There was a long pause, then John said, "Paul, this is f*****g John Lennon."
    20th Century: 800m: 2:04 |1600m: 4:37 |3200m: 10:06 |5k: 16:23 |10k: 35:38 |15k: 54:20 |25k: 1:35:59
    21st Century: 5k: 19:42 |10k: 43:00

    What are you doing?
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    Stinky Fiend
    posted: 5/7/2008 at 3:05 PM
    Aw, crap. Technology really makes us look like idiots sometimes.

    Hopefully your version is the truthful one and everyone realizes that.

    A few months back, I got a new computer at work. My e-mail wasn't pre-populating as I typed in recipients names yet, so I copied and pasted the names of the 2 recipients intended on an e-mail. Somehow, Microsoft Outlook grabbed a list we have set up for the company's 401(k) participants. My eye caught it just as I hit the send button but it was too late for me to do anything about it. The message went to everyone on the list...including the CEO. Talk about a dumbass moment Blush
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    posted: 5/7/2008 at 3:27 PM
    Outlook has a work Offline option where hitting the send button just copies the email to the outbox, giving you a chance to delete before synch'ing. Just Sayin.
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    posted: 5/7/2008 at 4:08 PM
    As a result of making that same mistake once or twice, and also realizing that my emotional e-mails don't come across too well, I've made it a strict policy NOT to write that kind of e-mail. It's made my life much easier!

    My dad was an expert witness on a case, and the opposing attorney requested that she be given all the correspondence, including e-mails, from my dad to the lawyer he was working with. The request was granted! The lawyer on my dad's side actually suggested that they withhold some of the e-mails, but Dad said no way. E-mail is a dangerous thing!!

    Maine Coast HM, September 21
    HOSS1961
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    posted: 5/7/2008 at 4:14 PM
    As a well traveled peer once eloquently stated "F***em and feed 'em fish heads" Wink
    HOSS
    2008 Goals
    2 marathons w/1 less than 3:45:00
    2 HMw/1 less than 1:41:00
    10k less than 46:00 - achieved 45:41
    5k less than 22:00
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    posted: 5/7/2008 at 4:18 PM
    I have done this once (and it was enough!)--now, If I want to reply to someone on the email, I hit the forward button.

    Several years ago, a coworker sent out to our group an email about the company picnic, and how the ladies in another group thought it would be a good idea to have a potluck. Since the pcinic was already being catered, I thought this was a rather dumb idea...so I hit the reply all, stating as such--something like "Why in the hell would I want to bring a potluck dish to a catered affair?".

    I didn't notice that the lady's name who had brought up the idea was on the cc:. Blush

    The fallout was not pretty..even after I apologized. The ladies mafia had it in for me for quite awhile. I think now, about 11 years later, most have forgotten.
    Dorsey

    San Diego 1997: 4:59:59, San Diego 1999: 4:37:23, Carlsbad 2008: 6:32:21, America's Finest City Half Aug 2008: ??

    "Run if you can. Walk if you must. Crawl if you have to. Just don't give up."
    RAer
    posted: 5/7/2008 at 4:40 PM
    Quote from mizSterious262 on 5/7/2008 at 4:18 PM:
    I have done this once (and it was enough!)--now, If I want to reply to someone on the email, I hit the forward button.

    Several years ago, a coworker sent out to our group an email about the company picnic, and how the ladies in another group thought it would be a good idea to have a potluck. Since the pcinic was already being catered, I thought this was a rather dumb idea...so I hit the reply all, stating as such--something like "Why in the hell would I want to bring a potluck dish to a catered affair?".

    I didn't notice that the lady's name who had brought up the idea was on the cc:. Blush

    The fallout was not pretty..even after I apologized. The ladies mafia had it in for me for quite awhile. I think now, about 11 years later, most have forgotten.


    LOL That sucks.
    posted: 5/7/2008 at 5:05 PM
    I heard a story once at my work that a woman had emailed her resume, applying for a job, and saved our boss as a contact. Later, she sent a very pornographic picture and joke to everyone on her list, forgetting that the boss was on there. Needless to say, she wasn't hired.
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    October 5...Freak Out!
    posted: 5/7/2008 at 5:08 PM
    Quote from britnfld on 5/7/2008 at 5:05 PM:
    I heard a story once at my work that a woman had emailed her resume, applying for a job, and saved our boss as a contact. Later, she sent a very pornographic picture and joke to everyone on her list, forgetting that the boss was on there. Needless to say, she wasn't hired.


    D'oh! Black eye
    Kirsten

    Ladies Locker Room

    .: 2008 Goals :.
    Get down to 123#s and STAY there!
    • Run 1500 miles
    • October 5 - 1st marathon - Milwaukee Lakefront - in my home state of WI
    • PRs: 5k ~ 15k ~ 25k
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    All About Running > Off the Beaten Path > The ever-popular "Reply to all" email function...