>Technical Support>Problems Importing
So I took awhile off from recording data here but I'm finally back. This means I have a huge backlog of data to upload. However, it appears I have several issues.
Trying to directly download from the device results in an error. This appears to be a problem with Garmin's plugin as I have the same issue on other sites. Maybe a corrupt or weird file?
I decided to try importing data to Training Center. There were no issues downloading and I have all the workouts there. I tried outputting all of the activities to a .tcx file to upload. The upload worked but I later got a message that it failed and try again.
So I moved on to trying just one .tcx file, which imported. I then imported several .tcx files in a .zip file. Then I noticed that this only gives very basic data. No maps or other actually useful data. Reading the raw files that makes sense as that data isn't captured there.
So I tried my hand at .gpx files. Again tried to upload all of the workouts in a single file, which failed. It gets some imported then appears to hang. The workouts that did import had maps. However, I had no heart rate info. I checked the raw file and I know I have heart rate info in the file. Can .gpx files be imported with heart rate info? If so I don't mind breaking it up to smaller uploads and going from there.
Sorry for all the trouble. Hopefully there is some help out there.
I sent you a private message with instructions on how to send me the data files so I can look into the problem.
© 2013 RunningAHEAD, LLC. All rights reserved.