levitation specialist
I have wanted a Patagonia nano puff jacket for a while now. I got my grubby hands on a vest a few weeks back on a clearance sale and I use it for running. Love it!!!! I slap it ontop of my Sugoi Speedster 3 hoodie and can run in just about anything comfortably(so far, negative 7 with a nice windchill in the -20s for an 8 miler)
So I won a used puff jacket with hood(not easy to find) but her shipping from NY to NE listed in at $18 for a large flat rate box. If you know these jackets, they literally weigh like 1/2 a pound at most and fold up into one of the hand pockets. Even if she wanted to do the flat rate boxes, it would easily fit into the smallest box listed at $7.50 for USPS(which is still pretty pricey to ship since it could fit in a padded flat mailer for half that) The last thing she sold was a computer and I think that large flat rate box ship info is from that previous selling transaction and she just didn't change it when she listed the jacket. She doesn't sell a ton on ebay, a few items once a year like I do. So not a huge ebay seller like some of them are. This was her personal jacket for one season.
I won it a few days ago and have asked once each day for a recalculated ship invoice. So far, I have no response from the seller. I am supposed to pay for it tonight by 9:30pm(3 days post end) according to her payment rules on the auction.
So do I just pay later today if no response?
It isn't exactly clear to me but was the $18.00 shipping fee listed before you bid? It does seem high. I sell a few things on ebay every year and have to admit to publishing a bit higher shipping to make sure I cover any unexpected costs and frankly to recoup some of the listing fees. But I always make my shipping public so people know what they will be paying.
As Fuzzy said, if the shipping costs were listed before you bid/won the item, i'm not sure there's much you can do. That is A LOT for shipping, but if the seller was up front about it, I think you're kinda stuck.
They'll tell you that failure is not an option. That's ridiculous. Failure is always an option. It is the easiest and most readily available option. It's your choice though.
I have wanted a Patagonia nano puff jacket for a while now. I got my grubby hands on a vest a few weeks back on a clearance sale and I use it for running. Love it!!!! I slap it ontop of my Sugoi Speedster 3 hoodie and can run in just about anything comfortably(so far, negative 7 with a nice windchill in the -20s for an 8 miler) So I won a used puff jacket with hood(not easy to find) but her shipping from NY to NE listed in at $18 for a large flat rate box. If you know these jackets, they literally weigh like 1/2 a pound at most and fold up into one of the hand pockets. Even if she wanted to do the flat rate boxes, it would easily fit into the smallest box listed at $7.50 for USPS(which is still pretty pricey to ship since it could fit in a padded flat mailer for half that) The last thing she sold was a computer and I think that large flat rate box ship info is from that previous selling transaction and she just didn't change it when she listed the jacket. She doesn't sell a ton on ebay, a few items once a year like I do. So not a huge ebay seller like some of them are. This was her personal jacket for one season. I won it a few days ago and have asked once each day for a recalculated ship invoice. So far, I have no response from the seller. I am supposed to pay for it tonight by 9:30pm(3 days post end) according to her payment rules on the auction. So do I just pay later today if no response?
Perhaps she is going to ship it via 2-day or something like that. I would pay for it, you won the auction. Hopefully she will answer prior to, but if she is good people then she will refund the rest of the amount of a recalculated ship rate.
It was listed but I just figured it had to be a mistake. I messaged her prior to auction close, before I bid, asking about it but never got a reply. I didn't want to miss it since it had a hood and was my size, nor was it black. So I went ahead and bid on it with 5 minutes to go just so I wouldn't loose it completely. Figuring we'd get it straightened out post auction. Guess not.
I'll pay tonight if I don't hear back from her I suppose, and just leave appropriate feedback stars on the shipping cost and the communication.
I charge actual ship when I sell. And haven't run across this much of a markup before, which is why I wondered.
Thanks!
But if you placed a bid with ebay and you won, why do you want to change the terms of the auction? I understand the item would be cheaper had she use other methods of shipping but when you bid, you were aware of the shipping cost, no? Or was that something that was not told?
Sorry, I saw that it was listed. The seller could be pissed you want to change the terms now.
Damaris
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Mmmmm...beer
I think this is wrong. The shipping cost was listed with the auction, you bid on it, which means you agreed to it. Her rating shouldn't take a hit for that.
-Dave
My running blog
Goals | sub-18 5k | sub-3 marathon 2:56:46!!
I agree. Putting a bid is voluntary (an offer) and it was accepted, making it a contract. Changing the terms because you find it unfair after you accepted them and affecting her rating for that is unfair.
So on the star section where you rank:
"shipping and handling charges" and they list 1-5 stars, I should still rank her as 5 stars?
on
"communication" and they list 1-5 stars, I should still rank her 5 stars?
Barring any other issues, I was going to give her positive feedback overall.
Chief Unicorn Officer
I tend to agree with D2, if the charge was listed ahead of time, by bidding on it, I interpret that as accepting those terms. that's why I don't really agree with giving negative feedback, because I feel like if it was disclosed and you bid on it, you accepted that as a fair term of the deal. Shipping is more expensive than I thought (but I agree--not THAT expensive). I recently sold 5 handbags on eBay and set a shipping price of 5.50 for priority mail. It ended up costing me $9.00 per item to ship, and they weren't big heavy items, they were medium sized cotton Vera Bradley purses. Like someone else mentioned, there are also listing fees to consider, as well as travel to the post office and the time it takes to do that.
Mile 5:49 - 5K 19:58 - 10K 43:06 - HM 1:36:54
race obsessed
I think you are stuck with it if the fees were listed up front. Pay it and then be aware for the next one.
I have seen sellers use the shipping to boost the effective income from their items this way. IE: list the item lower than the others online but have a higher shipping, nearly guarantees the item sold and gives them extra cash beyond the actual sale price. Most bidders do not pay attention to shipping costs as much as they should.
To be clear I wasn't going to give her negative or even neutral feedback. Unless the jacket was misrepresented in some way, it was going to be positive OVERALL. But I was going to leave the correct, in my mind, star rating in the individual catagories of "communication" and "shipping and handling charges".
But you guys are saying that I shouldn't.
Got it. I was just asking. Don't people ask when they are unsure of show to handle something? I've never ran across this before and wanted opinions on what is the correct course of action.
I bid, I pay. Always have since 2001. 100% feedback and never any issues buying or selling.
This was a new situation for me, which was why I asked.
Thanks for weighing in everybody!
I think that's fair. Pay the charges, but let it be known that communication was lacking and shipping (in your opinion) was really high. I see nothing wrong with that.
To be clear I wasn't going to give her negative or even neutral feedback. Unless the jacket was misrepresented in some way, it was going to be positive OVERALL. But I was going to leave the correct, in my mind, star rating in the individual catagories of "communication" and "shipping and handling charges". But you guys are saying that I shouldn't. Got it. I was just asking. Don't people ask when they are unsure of show to handle something? I've never ran across this before and wanted opinions on what is the correct course of action. I bid, I pay. Always have since 2001. 100% feedback and never any issues buying or selling. This was a new situation for me, which was why I asked. Thanks for weighing in everybody!
If they have separate categories for feedback, yes, it is fair for you to leave the real feedback for communication and shipping (in the sense that you consider the shipping high).
Don't call me Buttercup!
Absolutely, you should comment re: the communication and shipping. I'm sorry she didn't get back to you - my husband sells a lot on ebay, and I know he would have re-evaluated shipping charges if someone brought it to his attention, and he really COULD ship it for cheaper than that.
But, yay on the jacket, right? =)
Slow and steady wins the.... wait a second! I've been lied to!