Forums >Technical Support>HandyRunner not syncing to RA
Has anyone who uses HandyRunner had issues uploading a run to RA? It worked find yesterday but I can't get it to sync my RA data to HandyRunner or upload a run from HandyRunner to RA.
I couldn't sync my run today either. Thankfully you can import the .gpx file manually via mac/pc to keep your training log updated.
HandyRunner has not synced or been able to upload any workout for me, since 9 am this morning.
Christina, would you mind explaining how to manually upload the .gpx file using a pc. I played around with both the app and RA and could't figure it out. Thanks.
I am also not able to upload runs to RA from HandyRunner. I was able to manually upload the gpx.
This is how I manually uploaded:
I plugged the phone into the computer and enabled USB Storage on the phone.
The SD card should appear as a new drive on your computer -- the gpx files should be in the folder "HandyRunner".
In RA, there is an option to Upload GPX Data -> Upload Data from File, use the data source GPX.
I broke something in the latest release. Didn't think anything I did affected it but apparently it did. I'm looking into it now. I apologize for the inconvenience.
eric
... This is how I manually uploaded: I plugged the phone into the computer and enabled USB Storage on the phone. The SD card should appear as a new drive on your computer -- the gpx files should be in the folder "HandyRunner". In RA, there is an option to Upload GPX Data -> Upload Data from File, use the data source GPX.
...
Thanks!
I rolled back the changes for now until I figure out what happened. i apologize again for the inconvenience.
Thanks. I can confirm HandyRunner is syncing again.
Thanks, Eric!