>Technical Support>Polar RXC5 - .HRM file import troubles
Normally, I'm a faithful Garmin user, but just won a Polar RXC5 watch and I'm trying it out. I've tried several times to import an .HRM file from a run in the last couple of days, but have had no success.
I get this error every time:
This file cannot be imported. Possible reasons are: Your data file is not in the correct format. The file is in a new format. There is a bug in the importer code. If you are certain that the file has no errors, please contact me for assistance.
Not life or death, but I thought I'd let you know in case it really is a bug with RA.
2014 - Get 5k back under 20:00. Stay healthy!
The most likely cause is the GPX produced by Polar is not 100% standards compliant. Could you send me a file so I can see what went wrong?
I believe RA can import GPX. If you zip up all the relevant files and import the file as Polar ProTrainer, it real import it properly.