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Outage update (Jan 2, 2007) (Read 1836 times)

    Hello everyone! I hope your New Year is going well so far. Such was not the case with RunningAHEAD.com today, as many of you have noticed. As with the last outage, it was an ISP issue. Here's what you might not know about Internet Service Providers (ISP). My server is hosted by my ISP, but my ISP does not have a direct connection to the Internet as we know it. It too, has an ISP, and it was this ISP that was having problems this morning. These two recent outages has got me thinking. I need to provide a way to notify you of what's going on if the site is down. As you know, I try to be as open with all of you as I can, because you deserve to know what's going on. This will be something I will look into in the future. eric Smile


    Needs more cowbell!

      Hey, no sweat...I got most of our tree undecorated, finally! Had RA been up as usual I'm sure I wouldn't have accomplished that today. It's all good! Big grin k

      Kirsten - aka "Auntie Kirsten"

      '14 Goals:

      • 2 olympic distance duathlons -- 6 days apart -- PR at least 1

      • 130#s (and stay there, gotdammit!)

        These two recent outages has got me thinking. I need to provide a way to notify you of what's going on if the site is down. As you know, I try to be as open with all of you as I can, because you deserve to know what's going on. This will be something I will look into in the future.
        One option would be to have a blog on a different hosting company. If you wanted, I would be happy to host such a blog (or simply web site) that people can check to get the RunningAhead status. I use hostgator.com. You can have your own domain name (e.g, status.runningahead.com) or I can host it under one of my existing domains. I will do this for free. Let me know if you're interested and we can try and work out the logistics.
        Derek
          Oh thank God! I was starting to get the DTs. Big grin
          The will to win means nothing without the will to prepare. -- Juma Ikangaa, Tanzanian marathoner

          Help to defeat Lou Gehrig's Disease. Please sponsor me in The Ride to Defeat ALS. I'm riding in memory of my dad.
          http://runpebsrun.blogspot.com
            Derek, thanks for the offer! It has to something that's transparent to everyone. That is, you don't have to remember that it's status.runningahead.com. What I was thinking of was to create a sister site with another ISP, maybe even my home machine. If anything happens, you'll be redirected to this alternate site automatically instead, and it'll have periodic updates of the site's status.


            A Dance with Monkeys

              You DO have all of our email addresses. I would not mind a note during outages...


              Needs more cowbell!

                Derek, thanks for the offer! It has to something that's transparent to everyone. That is, you don't have to remember that it's status.runningahead.com. What I was thinking of was to create a sister site with another ISP, maybe even my home machine. If anything happens, you'll be redirected to this alternate site automatically instead, and it'll have periodic updates of the site's status.
                That would be cool. Or Trent's idea sounds good, too. Smile k

                Kirsten - aka "Auntie Kirsten"

                '14 Goals:

                • 2 olympic distance duathlons -- 6 days apart -- PR at least 1

                • 130#s (and stay there, gotdammit!)

                  If the outage is merely a few hours, or even a half a day, my view is that its no big deal. Even the largest, most popular sites on the internet have intermittent outages from time to time. For anything more serious or lengthy, a blog or backup site makes a lot of sense. Obviously, be sure that wherever you host the blog, it doesn't use the same ISPs as RunningAhead.com. Also, I hope that you keep a backup file of your user's email addresses on a local machine ... you might want to contact us all directly in case RunningAhead gets bought up by Microsoft for eleventy billion dollars. Wink
                  How To Run a Marathon: Step 1 - start running. There is no Step 2.
                    You DO have all of our email addresses. I would not mind a note during outages...
                    There are three main problems with the email approach. One is I would have to create an opt in service because I doubt everyone would want to receive these broadcasts. And even if I add that, there'll still be too many of you to send emails to. The server already has trouble sending to certain ISPs such as AOL. Another problem, and this is definitely the biggest problem is if the server has no Internet access, I have no way of getting to your email addresses other than physically going to the server and getting the email addresses. So having a sister site might not be a bad idea anymore Big grin
                      If the outage is merely a few hours, or even a half a day, my view is that its no big deal. Even the largest, most popular sites on the internet have intermittent outages from time to time. For anything more serious or lengthy, a blog or backup site makes a lot of sense. Obviously, be sure that wherever you host the blog, it doesn't use the same ISPs as RunningAhead.com. Also, I hope that you keep a backup file of your user's email addresses on a local machine ... you might want to contact us all directly in case RunningAhead gets bought up by Microsoft for eleventy billion dollars. Wink
                      Ooh, that reminds me. I do have a copy of your email addresses. Big grin Emailing is a possibility. I forgot that I have daily remote backups of database. The entire backup process is so automated that I rarely have to think about it, other than my occasional test restore to prepare for the worst case scenario.
                        Derek, thanks for the offer! It has to something that's transparent to everyone. That is, you don't have to remember that it's status.runningahead.com. What I was thinking of was to create a sister site with another ISP, maybe even my home machine. If anything happens, you'll be redirected to this alternate site automatically instead, and it'll have periodic updates of the site's status.
                        I could setup an alternate www.runningahead.com site, but obviously if there is an outage, you would have to do some DNS re-routing which may not be practical for brief outages. The alternate site would only be for status info. My offer still stands if you're interested.
                        Derek


                        Finished!

                          yow! Thank goodness RA is back up! I was all in a panic there for a moment Wink
                          Walk + Jog = wog.
                          I'm trying to Lose 5% at a time
                          I support Heifer International - join me by donating via my registry
                          dillydoodles


                            Eric, I agree with Kirsten and Matthew. Having server problems for a half day now and then is no biggie. We knew you didn't up and leave town without us, LOL! I too took advantage of the down-time to start undecorating the house :-) A re-direct to a status page would be cool, but if it's too much hassle don't worry about it. Glad you're/we're up and running again.... Thanks for the update. Arlene
                              Eric: I feel your pain. I am the Dir. Technology for an ASP company providing business intelligence/CRM software. We struggle to maintain 99.99% up-time. Multiple data centers, load balanced, redudant everything, blah blah blah... Recent hits: - Our DNS provider which has servers in 12 different countries had a DOS attack at ALL 12 locations. - Our secondary provider (Verio) fell victim to some construction work mishap destroying a main power line for an extended period of time - Two switches simultaneously failing in our primary data center You're a saint (martyr?) whose job is never done.
                                yow! Thank goodness RA is back up! I was all in a panic there for a moment Wink
                                I think we are all a little addicted to this site. Just a litle Wink Still, I think we gave Eric so many things to worry about even when the site is running (you know, all the suggestions and stuff) that maybe if the site is down for a while instead of panicking we could go for a run instead? Big grin Now, I am the first one who needs to listen to this advice. So I will add to my 2007 resolutions to start panicking only when the site is out for more than a day. There! Ewa
                                I would rather wear out than rust out. - Helen Klein You create your own universe as you go along. - Winston Churchill
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