>Technical Support>Password Reset - No Response from Support Email Address
I am a captain on a 2020 in 2020 team and one of my teammates can't get his password reset. He was directed to email the firstname.lastname@example.org email address. I contacted him when it seemed like he hadn't made any progress and he says he has emailed that address but has not received a response. Is there another way that passwords can be reset?
Road to Nowhere 2020
Eric is the only one who has access to do password resets.
Sometimes you have to be patient waiting for a response.
(Game admins are keeping an eye on this too.)
"Don't feel like running today...suck it up and run ...you're an athlete." (John Stanton, founder & owner of The Running Room)
Half Fanatic #9292. 20 Half Marathons and Counting... :)
I have not received the support email. Email deliver has been spotty lately due to upstream email servers blocking a large swath of IP addresses in the data center where RA's servers are housed. Could you let me know who this person is and I'll get it sorted out?
Eric - I will send a private message. Thank you for your help!