Forums >Technical Support>How to recover a log that got deleted by mistake
I hit the delete button instead of the save button for my run today by mistake. Is there a way to recover? I did not know how to import it again from Garmin. I can see the record in Garmin and Strava. Please advise. Thank you, Ashley
Obviously I'm not Eric, who owns this site, but I think this will work for you.
Go to your computer - not your phone.
1- Open the browser, and access the Garmin Connect page.
2- Open the run in GarminConnect.
3- In the far upper right corner, click the gear symbol (settings).
4- In the drop down menu which opens, choose Export to TCX
5- If you are on Windows (I'm not sure how Apple computers would work), the file will copy to your "Downloads" folder, and you will see the notification of a file in the lower left corner of your screen.
6- Click on the notification and then "Show in folder" and pay attention to the name of the file, and that it is located in "Downloads"
7- Now go to Running Ahead, and click on "Upload GPS data, and "Upload from file"
8- Under "Data Source", choose "TCS - Garmin Training Center"
9- Under "Data File", click on 'choose file, and then go through your file system to Downloads and choose the file from Step 6. Double Click
10- Wait awhile
11- Refresh Running Ahead, and you should find the usual 'new activity waiting to be saved' notification at the top of the screen
12- Proceed as usual from here.
The only issue I have doing this is:
This morning, I had to wait at two stoplights. When I reloaded the file to Running Ahead, what loaded was the time for those 2 miles, without stopping my watch, so the data had slowed those 2 miles by quite a bit. However, you can easily edit them, simply using the information from Garmin Connect.
Thank you so much! I followed the instruction and it worked!