Forums >Technical Support>Facebook: RA box on profile page not updating
I installed the app and put the box on my profile page but it doesn't update my stats. Is there something missing or is this a chronic FB problem?
Suffering Benefiting from mature onset exercise addiction and low aerobic endorphin release threshold. Hoping there is no cure.
I take it from the deafening silence that this has never happened before and is unfixable?
My last entry says November 24th. Not true. Oh well. Delete again.
2017 Goals1) Run more than 231 miles2) Be ready for HM in the spring
rururunner,
I'm not sure what the problem is. Did you grant the application permissions to access your account? If not, you need to click on the app's Preferences tab and click on the Publish button.
If you've done that already, then the next thing to try is to unlink your accounts. It is also located in the preferences page. Once you do that, you'll be prompted to sign in again so do that, and remember to click on the Publish button.
eric :-)
rururunner, I'm not sure what the problem is. Did you grant the application permissions to access your account? If not, you need to click on the app's Preferences tab and click on the Publish button. If you've done that already, then the next thing to try is to unlink your accounts. It is also located in the preferences page. Once you do that, you'll be prompted to sign in again so do that, and remember to click on the Publish button. eric :-)
I think I fixed it. Had a bit of trouble finding the Preferences tab. Thanks!