RunningAHEAD - Topic: Mapmyrun CSV file won't upload

meggiemoo25

posted: 7/12/2015 at 9:23 PM

Hello,

I've been trying to upload a csv file containing around 90 workouts that I exported from mapmyrun. When I try to upload the csv file I get this error.

This file cannot be imported. Possible reasons are:

Your data file is not in the correct format.
The file is in a new format.
There is a bug in the importer code.

Then I tried zipping the csv file and uploading it and it says it's uploading but I never get the banner at the top that tells me it has uploaded nor do any workouts show up on the import page.

I am using a Mac OS X 10.10.4 and have tried uploading on both safari 8.0.7 and the latest version of firefox.

Any help would be appreciate! Thanks!

eric :)

posted: 7/13/2015 at 9:45 AM

Hi meggiemoo25,

Please send the file to me at support@runningahead.com and I'll help you import it.

eric Smile

meggiemoo25

posted: 7/16/2015 at 9:41 PM

I emailed you the file a few days ago and haven't heard anything. Do you need me to resend the email or is there anything else I can do?

Thanks!

eric :)

posted: 7/17/2015 at 9:25 AM

Hi meggiemoo25,

I have received your data file. I'm a little backed up on the feedback emails right now. I'll get to it in the next day or so. Sorry about the delay.

eric Smile

meggiemoo25

posted: 7/18/2015 at 5:11 PM

No problem! thank you! Smile

Mapmyrun CSV file won't upload (Read 41 times)