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Mapmyrun CSV file won't upload (Read 40 times)

meggiemoo25


    Hello,

     

    I've been trying to upload a csv file containing around 90 workouts that I exported from mapmyrun. When I try to upload the csv file I get this error.

     

    This file cannot be imported. Possible reasons are:

    • Your data file is not in the correct format.
    • The file is in a new format.
    • There is a bug in the importer code.

    Then I tried zipping the csv file and uploading it and it says it's uploading but I never get the banner at the top that tells me it has uploaded nor do any workouts show up on the import page.

     

    I am using a Mac OS X 10.10.4 and have tried uploading on both safari 8.0.7 and the latest version of firefox.

     

    Any help would be appreciate! Thanks!

     

    eric :)


      Hi meggiemoo25,

      Please send the file to me at support@runningahead.com and I'll help you import it.

       

      eric Smile

      meggiemoo25


        I emailed you the file a few days ago and haven't heard anything. Do you need me to resend the email or is there anything else I can do?

         

        Thanks!

        eric :)


          Hi meggiemoo25,

          I have received your data file.  I'm a little backed up on the feedback emails right now.  I'll get to it in the next day or so.  Sorry about the delay.

           

          eric Smile

          meggiemoo25


            No problem! thank you! Smile