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Email verification (Read 64 times)

CommanderKeen


Cobra Commander Keen

    I'm having issues with verifying my email address in order to subscribe to threads.

     

    When I click the "Subscribe" button there's a popup telling me "Your email address needs to be verified before new post notifications can be sent via email", with a "verify email" button below (this button doesn't do anything).

     

    In my "account information" page there is a red "Unverified" message next to my email address. I've never gotten an email from the forum, despite checking junk/spam folders.

     

    I have used Chrome 61.0.3163.100 & IE 11.1715.14393.0, both with and without pop-up blockers turned on, as well as the mobile browser Brave (Brave 1.033, based on Chromium 61.0.3163.98) and have seen the same issue with all of them.

     

    Any help is appreciated!

    5k: 17:58 11/22 │ 10k: 37:55 9/21 │ HM: 1:23:22 4/22 │ M: 2:56:05 12/22

     

    Upcoming Races:

     

    OKC Memorial 5k - April 27

    Bun Run 5k - May 4

     

    eric :)


      Hi CommanderKeen,

      I think I have seen it before while testing something else. I'll take a look when I get a chance.

       

      eric Smile

      CommanderKeen


      Cobra Commander Keen

        Thanks, it's greatly appreciated.

         

        ETA: When checking the "subscribe to this topic" button when replying I was able to successfully send an email to verify my account. That said, my account profile still shows that my email is unverified, and I'm not subscribed to this thread.

        5k: 17:58 11/22 │ 10k: 37:55 9/21 │ HM: 1:23:22 4/22 │ M: 2:56:05 12/22

         

        Upcoming Races:

         

        OKC Memorial 5k - April 27

        Bun Run 5k - May 4