Forums >Technical Support>File importer not working
I workout on a treadmill and use Zwift for workouts and data files. I typically go to Zwift Feed and download the original .fit file, then use RA's File Importer to import the .fit file. Today the .fit file did not load and I received an error message. I then went to Garmin Connect and downloaded the original .fit file and tried to upload that one....same error message. Finally I downloaded a .tcx file and tried to upload that format and got another error message.
Anyone else having issues uploading files via the file importer?
The pain that hurts the worse is the imagined pain. One of the most difficult arts of racing is learning to ignore the imagined pain and just live with the present pain (which is always bearable.) - Jeff
2014 Goals:
Stay healthy
Enjoy life
delicate flower
Yeah I just got the same thing trying to manually load my bike workout's tcx file.
<3
Waltons ThreadLord
I had that problem today. The file didn't show up from Garmin. When I dowloaded the TCX file from Garmin and tried manually upload it, as I have done in the past, I got this error:
This file cannot be imported. Possible reasons are:
If you are certain that the file has no errors, please contact me for assistance.
ETA: It works now.
5k 23:48.45 (3/22); 4M 31:26 (2/22); 5M 38:55 (11/23); 10k 49:24 (10/22); 10M 1:29:33 (2/24); Half 1:48:32 (10/22); Marathon 4:29:58 (11/23)Upcoming races: Clinton Country Run 15k, 4/27; Running is Back 10k, 5/12
importer seems to be down again
1600 - 5:23 (2018), 5k - 19:33 (2018), 10k - 41:20 (2021), half - 1:38:57 (2018), Marathon - 3:37:17 (2018)
Recovery Phenom
Down for me too today.
26.2 x 31 (3:15:34 PR)
13.1 x 35 (1:30:58 PR)
Author of the book Boston Bound
Not working for me either.
And you can quote me as saying I was mis-quoted. Groucho Marx
Rob
Same thing. Yesterday's workout was there on Garmin Connect but not showing up here. So I tried to manually import it, still no dice. Something in the pipeline appears to be clogged. Glad it's not just me.
old woman w/hobby
Same.
steph
Same
Out there running since dinosaurs roamed the earth
Same here... reliable as a rock for years but not importing from connect last night or today.
same
Don't make excuses for why you can't get it done.
Focus on all the reasons why you must make it happen.
Broke here too.
This again?! It seems to happen every couple of months. I am not able to upload either
Half of my stuff from yesterday imported. Nada today. Understand that this is done on a shoestring. Carry on Smartly!
MM #6177
Yup, busted again today.
who says life doesn't have a soundtrack?