7/30 (Read 61 times)

Jaybar

posted: 7/31/2015 at 9:02 PM
modified: 7/31/2015 at 10:23 PM

How come my run data from yesterday does not appear in my workout log or graph? I'm on my iPhone and just noticed it, then I tried several times to re-enter the data with no apparent luck. I'm just wondering if it's me, my phone or some weird quirk in the site. Thx.

eric :)

posted: 8/1/2015 at 8:55 AM

Hi Jaybar,

How did you create the workout? Manually or as a GPS file? If manually, which browser and operating system are you using? Could you enter it again and before you save it, take a screen shot of it and send it to support@runningahead.com so I can try to reproduce the problem.

eric Smile

Jaybar

posted: 8/1/2015 at 9:34 AM

Hey Eric, it's there now after I re-entered the data a minute ago on my laptop Mac OSX (10.7.5). When i had tried to enter it unsuccessfully on the 30th and the 31st, I was on an Iphone5. All my entries are done manually.