Forums >Technical Support>data won't upload - iMac version 10.7
I've recently bought a new iMac. It has the new Lion software version 10.7. All my old stats were successfully transferred, but I've not been able to upload any new data from Garmin to the computer. Message says error communicating with device. I've tried with both Safari and Firefox and get the same message.
Hope you can help me.
Thank you.
Fritzie
I believe there is a new version of Garmin Communicator that you need to download. Try that first
2018 Goals
Figure out the achilles thing...... and THEN try to get running regularly again.
No racing goals
Go to http://www8.garmin.com/products/communicator/test/ and see if it can detect your GPS. Let me know of the result and we can go from there.
Yes, it worked! Thank you so much. I talked to Garmin earlier and they couldn't help me. You're the best!
Good Bad & The Monkey
Garmin's test site gives me this:
Garmin GPS device is detected and communicating properly:
Forerunner305 (Unit ID 3600981275)
RunningAhead GOS upload is giving me this:
You need to install the Garmin Communicator Plugin before you can use your Forerunner with RunningAHEAD.
Seaching for GarminNetscapePlugin
found GarminNetscapePlugin
Plugin version: 3.0.1.0
Status: Unable to unlock Garmin Communicator Plugin
I'm running somewhere tomorrow. It's going to be beautiful. I can't wait.
Poor baby
That was the Mozilla / Camino Error.
On Safari, I get this:
There was an error communicating with your device. Please make sure your device is plugged in and turned on. If errors continue to occur, you may need to restart your device.Most of the time, this error can be fixed by first disconnecting the GPS from the computer, then holding onto the Mode and Reset buttons on the GPS for several seconds.Upload
â–¼Status: ReadySeaching for GarminNetscapePluginfound GarminNetscapePluginPlugin version: 3.0.1.0Unlocked pluginStatus: Detecting GPS...plugin.finishFindDevices() completeddevice 0 (Forerunner305 (Unit ID 3600981275)): firmware="290", data type="tcx"
The Garmin Connect website was able to upload.