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Retail Return Guilt (Read 454 times)

    I'm typically not much of a push over. In fact, rarely ever. Until I go shopping. What is it about shopping and returns that makes me such a wimp? I bought new running shoes and a new top 2 weeks ago. The shoes promptly gave me blisters, the top wouldn't even go over my head. Roll eyes So I finally worked up the nerve to return the stuff. I always feel so embarrassed...I don't know why. Anyway, I got cheaper shoes, a cheaper top and added on a few Gu's. My total came to $11.23 I'm thinking, noway, can't be. But I didn't say anything. The guy was really nice and helpful, I was afraid to say something and be wrong. So I get to my car and look at the receipt and sure enough. The total was -$11.23 ! So then, I was even more embarrassed to go back in. I'm such a schmuck. Blush You should have seen me go in to have my vacuum cleaner fixed and walked out with a new $1200 machine because that damn salesman was so GOOD. Undecided
    Jennifer mm#1231


    Needs more cowbell!

      I have no such guilt, most of the time (and I rarely pay full retail if I can find an item for cheaper...LOVE froogle.com). If you saw the mark-up on most of what we buy...retailers are getting rich. k

      I shoot pretty things! ~

      '14 Goals:

      • 6 duathlons (1 Olympic distance)

      • 130#s (and stay there, gotdammit!)

      PWL


      Has been

        Shop the small local stores--you can feel better about your purchase. The big box stores may be raking in profits but the mark-ups taken in most of the small local stores barely cover costs. I know, I work for one.

        "I would never die for my beliefs, because I might be wrong."--Bertrand Russell

          I'm typically not much of a push over. In fact, rarely ever. Until I go shopping. What is it about shopping and returns that makes me such a wimp? I bought new running shoes and a new top 2 weeks ago. The shoes promptly gave me blisters, the top wouldn't even go over my head. Roll eyes So I finally worked up the nerve to return the stuff. I always feel so embarrassed...I don't know why. Anyway, I got cheaper shoes, a cheaper top and added on a few Gu's. My total came to $11.23 I'm thinking, noway, can't be. But I didn't say anything. The guy was really nice and helpful, I was afraid to say something and be wrong. So I get to my car and look at the receipt and sure enough. The total was -$11.23 ! So then, I was even more embarrassed to go back in.
          I hope you went back and got your money back!!! I am sure it was an honest mistake - something any of us could have made if we were working the cash-register! There is a reason stores have return policies - they are designed to balance what is fair for you with what is reasonable for them. As long as you arent doing it on purpose (because I know you really wanted to buy shoes that gave you blisters!!!) your purchase is an agreement that you will buy it unless you return it under certain circumstances. Thats also the reason we like shopping local running stores - so we can get the help and returns!
            nope, I didn't go back. Tongue It is a small, local running store and the guys who work there are really great, knowledgable runners. I just told myself it was a tip. Smile
            Jennifer mm#1231
              nope, I didn't go back. Tongue It is a small, local running store and the guys who work there are really great, knowledgable runners. I just told myself it was a tip. Smile
              The whole thing is something that I would do! Even to the point of not going back and just chalking it off as a tip.

              Michelle

              Marathon Maniac # 3228