>Technical Support>Unable to detect connected GPS device.
I upgraded my ant agent software on the weekend and now my 310XT won't connect to RunningAhead. I can confirm that my data is uploaded to Garmin Connect but when I try to upload in RA it shows the error as:
Searching for GarminActiveXControl
Plugin version: 188.8.131.52
Status: Detecting GPS...
Status: No connected GPS device.
Is any one else having this problem or is there something I need to do to correct it? I have installed and activated the ActiveX control again and tried in both Firefox and IE.
Thanks in advance
Just running for the fun of it!
As you probably guessed, this is an Ant Agent problem. Unpairing your GPS then re-pairing it might resolve the issue. If not, others would need to chime in because I don't have a device that uses Ant Agent.
Thanks eric, prompt as always!
I'll keep playing with it and get my fingers crossed.
I did a hard reset of my 310XT and that seems to have resolved the problem.